Sebastian Property Services

Sebastian Property Services, a leading facilities management provider, recognised the need to strengthen its people strategy by aligning training, wellbeing, and leadership practices under a unified framework. With a diverse workforce and multiple operational sites, the organisation sought a solution that could enhance employee engagement, meet psychosocial compliance standards, and create a culture of accountability at every level.

The project aimed to enhance staff training, competency, and wellbeing programs while integrating a holistic psychosocial framework aligned with ISO 45003 guidelines. A key focus was improving engagement, accountability, and leadership alignment across the business.

As a result, the organisation implemented the Sebastian Training Academy through the Holistic Growth Hub, delivering a structured training pathway with annual online and Certificate-level courses tailored to operational roles. Leadership participation and accountability strengthened across all departments, driving a cultural transformation built on transparency and support. Post-implementation surveys showed a 28% increase in employee satisfaction and a 30% improvement in engagement, demonstrating measurable progress toward a healthier, more connected workplace culture.

Matt Marsh, General Manager at Sebastian Property Services, shared that the integration of the Holistic Growth Hub has been a game-changer for their organisation. By streamlining both training and wellbeing initiatives into one accessible platform, the business has created stronger alignment between operational performance and employee care.